Shipping policy

Welcome to Silk Vogue!

Thank you for shopping with Silk Vogue. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.

Order Processing

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales, new launches, or holiday seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • Domestic Orders: 3–7 business days

Please note that delivery times are estimates and may vary depending on your location and courier services.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

Free shipping may be offered on qualifying orders during promotional periods or when the minimum order value is met.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking details, allowing you to monitor your shipment.

Shipping Delays

While we strive to deliver every order on time, delays may occur due to weather conditions, customs clearance, courier issues, or other unforeseen circumstances. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure that your shipping address and contact information are accurate before placing your order.

Silk Vogue is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our customer support team within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.

Thank you for choosing Silk Vogue. We appreciate your trust and look forward to serving you with premium fashion and exceptional service.